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Terms of service

Last updated: 2026-11-10

§1. General provisions and definitions

  1. These Terms of Service ("Terms") set out the rules for using the Rankovio service available at https://rankovio.com.
  2. These Terms are available free of charge at https://rankovio.com/en/terms in a form that can be downloaded, saved and printed.
  3. Terms used in these Terms mean:
    1. Service Provider: the entity named in §2.
    2. Service: the Rankovio web application together with the website https://rankovio.com.
    3. User: a natural person, legal person or organization that uses the Service.
    4. Consumer: a User who is a natural person using the Service primarily for personal, family or household purposes.
    5. Business User: a User who is not a Consumer, including any User acting on behalf of a company or for business purposes.
    6. Account: a User's individual account in the Service.
    7. Workspace: a part of the Service shared by the Users of one organization or team.
    8. Project: a User's website added to a Workspace.
    9. Credits: settlement units that the User spends on paid features of the Service.
    10. Google Services: Google Search Console and Google Analytics 4, which the User can connect to a Project.
    11. User Content: texts, materials, keywords, prompts and other data that the User enters into the Service.

§2. Service Provider and contact

  1. The Service Provider is TradeFlux Labs LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States, a limited liability company organized under the laws of the State of Wyoming, EIN: 37-2199780.
  2. Contact: [email protected]. This address is also the single point of contact for Users and authorities under Articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act). We answer in English and Polish.

§3. Type and scope of services

  1. Rankovio is a tool for planning, writing and maintaining SEO content. The Service Provider offers the following services in the Service:
    1. maintaining the Account and Workspace;
    2. analysis of the top 20 Google search results for a keyword and, on that basis, a brief, a text draft and a text assessment, including whether the text is suitable for citation by AI assistants;
    3. website visibility reports based on data from the User's Google Search Console: queries, pages, clicks, impressions and average positions, together with tasks showing which pages are worth improving;
    4. optionally, reports on organic traffic and traffic from AI assistants based on data from the User's Google Analytics 4;
    5. SEO tools: keyword research, domain analysis, rank tracking, site audit and checking brand mentions in AI assistant answers;
    6. data export to CSV files, sharing reports by link, and access to selected data from external AI clients via the MCP protocol, if the User enables it;
    7. a waitlist sign-up form and sending information about the Service, if the User agrees to receive it.
  3. Available features, limits and the number of Credits each feature uses depend on the plan and are described in the price list at https://rankovio.com/en/pricing.
  4. The Service does not replace professional advice. Analyses and recommendations are based on data from Google Services and from search data providers. The Service Provider does not guarantee any particular search engine rankings or traffic growth.

§4. Technical requirements

  1. To use the Service, the User needs a device with internet access, a current version of Chrome, Firefox, Safari or Edge with JavaScript enabled and the cookies needed for login allowed, and an active email address.
  2. To connect a Project to Google Services, the User needs a Google account with access to the relevant Google Search Console property or Google Analytics 4 property.
  3. Two-step verification requires an app that generates one-time codes (TOTP).
  4. Using the internet carries typical risks, such as malware or attempts to steal passwords. The User should protect their device and password and turn on two-step verification.

§5. Account: creation, use and deletion

  1. An Account may be created by a person who is at least 18 years old and has full legal capacity, or by a person authorized to act on behalf of a company.
  2. An Account is created with an email address and password, or by signing in with a Google account. Signing in with Google only confirms identity. It does not give the Service access to Search Console or Google Analytics data.
  3. The User provides true information, does not share their password with others, and promptly notifies the Service Provider if they suspect someone has taken over their Account.
  4. The owner of a Workspace can invite other people to it, assign them roles and remove them. The owner is responsible for who they give access to Project data, including data from Google Services.
  5. The User may request deletion of their Account at any time by writing to [email protected] from the email address linked to the Account. The Service Provider deletes the Account within 14 days of receiving the request and confirms this by email.
  6. Deleting the Account of a Workspace owner deletes the Workspace, its Projects, the connections to Google Services and the data retrieved from them. Unused Credits are forfeited, subject to §9.
  7. The Service Provider may delete an Account on the free plan that has not been signed in to for 12 months. It notifies the User by email at least 30 days before deletion, and the Account stays active if the User signs in during that time. This does not apply to Accounts with an active paid plan or unused purchased Credits.

§6. Google Services integrations

  1. Connecting a Project to Google Search Console or Google Analytics 4 is optional. Without these connections the User can still use features that do not need this data, such as the brief, draft and text assessment.
  2. The connection is made on the Google consent screen. The Service asks only for read access:
    1. Google Search Console: the webmasters.readonly scope;
    2. Google Analytics 4: the analytics.readonly scope, which the Service requests separately and only when the User turns this feature on;
    3. in both cases also openid and email, to show which Google account is connected.
  4. The Service does not change anything in Google Search Console or Google Analytics 4. It does not add or remove sites, users or settings.
  5. Data from Google Services is used only for features visible to the User in the Service. How it is processed is described in the Privacy Policy, in line with the Google API Services User Data Policy, including the Limited Use requirements.
  6. The User can disconnect a Google Service at any time in the Project settings. The Service then revokes the permission in Google and deletes the access tokens. Access can also be revoked at https://myaccount.google.com/permissions.
  7. What happens to data already retrieved after disconnection is described in the Privacy Policy.
  8. When using Google Services, the User is also bound by Google's terms. The Service Provider is not responsible for the availability of Google Services or for the completeness of the data Google provides.

§7. AI-generated content

  1. Briefs, drafts, assessments, title suggestions and recommendations are produced using AI models from third-party providers. They may contain errors, outdated information or content similar to existing texts.
  2. A draft is a starting point for the author, not a finished text. The Service marks facts and figures without a source as needing verification. Before publishing, the User checks the content and is responsible for what they publish.
  3. Rights to content generated at the User's request belong to the User, to the extent such content can be protected. The Service Provider does not use it for its own purposes beyond providing the service.
  4. The Service may not be used to mass-generate pages in order to manipulate search results. Such use may violate Google's spam policies.

§8. Plans, payments and Credits

  1. The Service offers a free plan with limited features and paid plans. Current prices, limits and plan terms are shown in the price list. Applicable taxes are shown at checkout.
  2. Paid features use Credits. Before a feature runs, the Service shows how many Credits it will use. If a feature fails for reasons on the Service's side, the Credits are returned to the Account.
  3. Plan Credits renew every month, and unused Credits do not carry over to the next billing period. Credits purchased separately are valid for the period shown in the price list at the time of purchase. Credits cannot be exchanged for money, except for a refund required by law.
  4. A paid plan is a subscription that renews automatically every month or every year until it is cancelled. Before the purchase, the Service shows the price, the billing period and that the plan renews automatically. After the purchase, the User receives an email confirming these terms and explaining how to cancel.
  5. The User can cancel the subscription at any time, as easily as they subscribed: with the "Cancel subscription" button in the Account settings (Plan and credits), or by writing to [email protected] from the email address linked to the Account. Cancelling requires no reason and no further steps, and the Service Provider confirms it by email. Cancellation takes effect at the end of the paid period: until then the User keeps the paid plan and its Credits, and no further payment is taken. Until the end of that period the User can undo the cancellation with the same button.
  6. For an annual plan, the Service Provider sends a renewal reminder by email 30 days before the renewal date, with the renewal date, the amount to be charged and a direct link to cancel. For a monthly plan, the next payment date is shown in the Account settings.
  7. If a payment fails, the payment provider may try again. If the payment is still not made 2 days after the failed attempt, the Workspace moves to the free plan. The Service Provider informs the User by email about the failed payment and about the change of plan.
  8. Payments are handled by an external payment provider, which is shown to the User at checkout. The payment provider may act as the seller (Merchant of Record) and issue invoices or receipts. The Service Provider does not store payment card data.
  9. The User will be informed of a price change by email at least 30 days before it takes effect. The new price applies from the next billing period, and the User may cancel the subscription before then.

§9. Conclusion and termination of the agreement, refunds

  1. The agreement for maintaining an Account is concluded for an indefinite period when the User confirms their email address or first signs in with Google. The agreement for a paid plan or a Credit purchase is concluded when the payment is confirmed.
  2. The User may terminate the agreement at any time by requesting deletion of the Account under §5(5). Termination does not release the User from fees for a period that has already started, subject to paragraph 4.
  3. The Service Provider may terminate the agreement with 30 days' notice, stating the reason. It may terminate without notice if the User seriously breaches these Terms, in particular §10, and has not stopped after being asked to, or if the law requires it. If the agreement is terminated for reasons on the Service Provider's side, the User receives a pro rata refund for the unused period.
  4. If the law that applies to a Consumer gives them a right to cancel a contract concluded online, the Consumer may exercise it by sending a statement to [email protected] within the period that law provides.
  5. In that case, if the Consumer asked for the service to start before the cancellation period ended, they pay for the services provided up to the moment of cancellation, in proportion to their scope, including Credits used, to the extent that law allows.
  6. The Service Provider refunds any amount due within 14 days of receiving the cancellation statement, using the same payment method the User used.

§10. Prohibited activities and illegal content

  1. The User may not provide illegal content to the Service, in particular content that infringes copyright, trademarks, privacy or publicity rights, trade secrets or data protection law.
  2. In particular, it is prohibited to:
    1. connect to the Service accounts and websites the User has no authorization for;
    2. circumvent limits, security measures or Credit accounting, automatically retrieve data from the Service outside the provided API and MCP, or attempt to access other Users' data;
    3. resell access to the Service or data from it without the Service Provider's consent;
    4. use the Service to create spam, disinformation or misleading content;
    5. take actions that disrupt the operation of the Service.
  4. Anyone can report illegal content, for example in a report shared by link, by writing to [email protected]. The report should include the address of the content, an explanation, and the reporter's name and email. The Service Provider handles the report without undue delay and tells the reporter about its decision.
  5. In the event of a breach, the Service Provider may block the content, disable sharing or suspend the Account. It sends the User the reasons by email, and the User may appeal the decision under §12.

§11. Service availability and liability

  1. The Service Provider works to keep the Service running continuously. It announces planned maintenance in advance in the Service or by email and, where possible, carries it out during periods of lower traffic.
  2. The Service Provider is not liable for interruptions and errors caused by Google Services, search data providers or AI models, by force majeure, or by the User's breach of these Terms.
  3. For Business Users, the Service Provider's liability is limited to actual damage and to the amount of fees paid by the User in the 12 months before the event. This limitation does not apply to damage caused intentionally.
  4. For Consumers, the Service Provider is liable to the extent required by the consumer protection law that applies to them. These Terms do not limit rights that cannot be limited under that law.

§12. Complaints

  1. A complaint can be sent by email to [email protected]. It should include the Account email address, a description of the problem and how the User would like it resolved.
  2. The Service Provider replies to the complaint by email within 14 days of receiving it.
  3. This procedure does not limit the User's right to contact a consumer protection authority in their state or country.

§13. Personal data

  1. The controller of Users' personal data is the Service Provider. How data is processed, including data from Google Services, is described in the Privacy Policy at https://rankovio.com/en/privacy.
  2. If the User enters other people's personal data into the Service, for example in materials for a text, the User is responsible for having the right to process it. To that extent the Service Provider processes the data on the User's behalf under a data processing agreement, which the Service Provider provides on request sent to [email protected].

§14. Intellectual property and licence

  1. The Service, including its software, design, texts, databases, and the Rankovio name and logo, belongs to the Service Provider or its licensors and is protected by law.
  2. For the duration of the agreement, the Service Provider grants the User a limited, non-exclusive, non-transferable right to use the Service for the User's own personal or business purposes, within the limits of the User's plan and these Terms.
  3. The User may not copy, modify, decompile or reverse engineer the Service, or create a competing product from it, except where mandatory law allows it.
  4. User Content remains the property of the User. The User grants the Service Provider permission to store and process User Content only as needed to provide the Service to that User.

§15. API keys, MCP and shared reports

  1. If the User generates API or MCP access keys, the User keeps them confidential and is responsible for all actions performed with them. The User can revoke a key at any time in the Account settings and should do so immediately if a key may have been disclosed.
  2. When the User connects an external AI client through MCP, the data that the User makes available is passed to that client and its provider. The Service Provider is not responsible for how the external client or its provider handles that data.
  3. Anyone who has the link to a shared report can view it. The User decides which reports to share and with whom, and can disable a shared link at any time. The Service Provider is not responsible for further distribution of a report by people who have received its link.

§16. Disclaimer and indemnification

  1. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". THE SERVICE PROVIDER DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ITS RESULTS WILL BE ACCURATE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS PARAGRAPH MAY NOT FULLY APPLY TO CONSUMERS.
  2. A Business User will indemnify and hold harmless the Service Provider against third-party claims, including reasonable legal costs, arising from: User Content, content the User publishes using the Service, connecting accounts or websites the User is not authorized to use, or the User's breach of these Terms or of the law.

§17. Final provisions

  1. The Service Provider may change these Terms for important reasons: changes in law, changes in Service features, changes in providers or Google requirements, or security reasons. It notifies Users of changes by email at least 14 days before they take effect. A User who does not accept the changes may terminate the agreement before that date.
  2. The Service Provider sends notices to the User at the email address linked to the Account. The User sends notices to the Service Provider at [email protected].
  3. The User may not transfer rights or obligations under the agreement to another person without the Service Provider's consent. The Service Provider may transfer the agreement to an affiliate or to a successor in a merger or sale of the Service, after notifying the User by email. Such a transfer does not reduce the User's rights, and a User who does not accept it may terminate the agreement.
  4. If any provision of these Terms is found invalid or unenforceable, the remaining provisions stay in effect, and the invalid provision is replaced by a valid one that is closest to its purpose.
  5. These Terms, together with the Privacy Policy and the price list, form the entire agreement between the User and the Service Provider concerning the Service. A failure to enforce a provision is not a waiver of it.
  6. These Terms and the agreement are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules. This choice of law does not deprive a Consumer of the protection given by the mandatory law of the place where they reside.
  7. Disputes with Business Users are resolved by the state or federal courts located in Sheridan County, Wyoming. A Consumer may also bring proceedings in the courts of their place of residence where the law gives them that right.
  8. These Terms are drawn up in English. The Service Provider also publishes a Polish translation. If the versions differ, the English version prevails, unless mandatory law that protects a Consumer requires otherwise.
Terms of service · Rankovio